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Alarm Monitoring Attendant

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Job Order #: 5846767

Employer Name:
SecurTek - A SaskTel Company
Wage/Salary Info:
As Per CBA - $13.80-$14.71hr to start. Step every 6mo until max $19.16
Posted Date:
29-Nov-2021
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
No Experience
Apply By:
10-Dec-2021
How to Apply?:
Human Resources SecurTek- A SaskTel Company 70-1st Avenue North Yorkton, SK S3N 1J6 Email: securtek.hr@securtek.com
 

Application Information

Employer Name:
SecurTek - A SaskTel Company

Contact Email:
securtek.hr@securtek.com

Employer Website:
www.securtek.com



Description

Can you provide outstanding customer service?

Is the drive to help others part of your personality?

Do you like working with computers and learning new things?

SecurTek is looking to fill the role of Alarm Monitoring Attendant. This position is in Yorkton's state of the art 24/7 certified alarm monitoring station. You will be responsible for communicating with customers and various authorities nationwide while responding to alarm messages presented on computer and video terminals.

Typical Duties:
- Monitor terminal displays for emergencies, fires, medical alerts, intrusions and respond appropriately in a time sensitive manner.
- Provide quality customer service via telephone in a fast-paced call center environment.
- Use computer programs to record all actions; general inquiries, system tests, and emergency situations.
- Dispatch emergency medical and law enforcement personnel if required.

Qualifications:
- Previous customer service and/or call center experience.
- Grade 12 Diploma.  
- Ability to effectively operate a computer and learn new programs.
- Excellent verbal communication skills.
- Successful applicants will be required to provide a criminal record check prior to employment.

SecurTek offers a variety of opportunities for advancement within a supportive and challenging environment. We offer health, dental, and vision benefits, paid sick days and an excellent pension program.

If selected, we will fully train you to be an active contributing member of the monitoring team.

All applicants must either:

Be fully vaccinated
OR
Provide a negative COVID-19 test every 7 days

 

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