Job Order Detail

Description

Job Duties and Responsibilities Include:

Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently
Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals
Keep accurate records of customer surveys
Work with Service Manager on day-to-day operations of the service department
Employee must adhere to all Occupational Health and Safety StandardsRME is committed to the protection and wellness of its employees


Job Requirements and Qualifications Include:

High school diploma
Excellent computer skills including Microsoft Word, Excel, and other software
Exceptional customer service skills and communication skills
Technical Knowledge of agriculture and/or construction equipment is an asset
Previous warranty administration experience with CASE agriculture and/or construction is an asset
Previous Service Writer experience within an agricultural, construction, automotive or other heavy equipment shop is an asset


We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health dayssix paid personal days for all employees each year.  

We thank all applicants for their interest; however, only candidates selected for an interview will be notified.