Job Order Detail

Description

Job Summary: The Fixed Operations Manager ensures the smooth operations and financial performance of the dealership service and parts department. The successful candidate for this position must have the ability to manage stressful situations and communicate effectively as they will be responsible for managing a team of advisors and technicians, providing training, support, and guidance.


Job Responsibilities:
Setting a clear vision and goals for the service department in line with FFUN Groups core values
Engaging and motivating the team to achieve key FFUN goals, performance metrics, operating guidelines, processes, policies, and standards
Develop monthly and annual objectives for the department in collaboration with General Manager
Maintain budgeted revenue and expense objectives for service department
Provide prompt, dependable, high quality vehicle service to customers
Establish departmental work schedule, balancing the work loads of all service personnel and technicians
Review work-in-progress to ensure quality and timeliness


Key Qualifications:
Automotive service management experience
Enthusiastic and eager to consistently set and achieve growth oriented targets and goals
Strong communication skills to deal with customers, employees and vendors
Proven leadership ability to attract, develop, and retain great talent and build a team environment
A passion for leading and managing change for purposes of continuous improvement
Strong financial and business acumen and the ability to drive revenue and profitability whilst managing expenses
Must have a valid Class 5 Saskatchewan Drivers License upon employment
Experience as a professional mechanic is considered an asset


About Us:
The FFUN Group is Canadas fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, British Columbia, Alberta and Ontario.