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Responsibilities
Welcome and assist all customers that visit the store. Professionally and courteously handle all inquiries, feedback, complaints or concerns
Weighing and packaging products effectively and efficiently. Staying up to date on offers and specials. Responding to member inquiries with comprehensive knowledge and accuracy. Receiving and documenting inventory accurately. Processing and filing member paperwork with all provided information. Maintaining sales goals on a daily and weekly basis. Closing and completing all end of day reports and procedures. Ensure store is clean and tidy. Other duties as assigned
Experience
Previous retail or customer service experience; cannabis sales experience preferred. Be at least 19 years of age. Polished professional with excellent communication and organizational skills
Works well with others, alone and with little supervision. Knowledge of/ability to learn about cannabis plants, strains, products. Strong attention to detail. Positive attitude and charisma. Ensure a high level of customer interaction, suggestive selling and enthusiasm. Energetic and highly determined. Working knowledge of Medical and/or Retail Cannabis an asset. Proficiency in MS office Products and POS (cashier) systems.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Operate cash register
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
Work Setting
- Specialty shop