Job Order Detail

Description

Responsibilities

Demonstrate and lead an outstanding customer service experience and establish a sales-focused culture. Analyze the business, propose and implement action plans to improve results, generate sales. Develop and deliver events and incentives to grow business. Responsible for all shop opening and closing procedures. Demonstrate sales leadership by playing an active role on the selling floor and leading by example. Adhere to and uphold loss prevention systems to prevent all possible opportunities for loss and endangerment. Complete all necessary administrative paperwork in a timely manner including creating staff work schedules and ensure appropriate shop coverage. Control daily invoices petty cash. Review and submit sales and operational reports to management. Ensure maintenance of cycle counts, inventory accuracy and shrink requirements. Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, monthly touch base meetings and shop wide meetings to coach and deliver timely feedback. Recruit shop associates with specific qualifications and skills. Enforce company policies while adhering to proper procedure regarding disciplinary action. Ensure timely submission of accurate timesheets. Other duties as assigned.

Experience

1-3 years of experience at a supervisor/manager level in a customer service/retail environment. High School diploma, post-secondary education is an asset. Energetic and enthusiastic with a passion for our products. Strong interpersonal, communication, organization and execution skills. Strong leadership skills and the ability to coach and mentor team members. Ability to use POS system and its inventory management functions.