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Customer Success Manager

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Job Order #: 5854846

Employer Name:
Golden West Broadcasting Ltd.
Posted Date:
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Employment Terms:
Full Time
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Employer Name:
Golden West Broadcasting Ltd.
Contact Name:
Alyssa Gerbrand
Contact Email:


Golden West Broadcasting has been connecting communities for over 60 years. We are proud to tell local stories on AM1190, CJ1150, and Discover Weyburn/Estevan.  And together with Homefield, we are proud to help local businesses grow through effective advertising, marketing, and organizational development solutions.

We are currently looking for a Customer Success Manager to join our team. As a CSM, you will work relentlessly to add value to our largest clients.

The Role
    Partner with Account Managers to serve their clients
    Conduct regular account health checks and identify areas where Golden West and Homefield can provide additional services to clients
    Drive product value by ensuring your clients regularly review their advertising messages
    Report on campaign results
    Promote client retention and loyalty

The Ideal Candidate
    You are highly organized and can balance multiple clients at once
    You are a team player, able to work with other departments to support your clients goals
    Youre a self-starter. You can drive forward without daily direction
    Youre an excellent communicator. You present ideas clearly and put yourself in others shoes
    Marketing knowledge is an asset, but not required

We thank all interested applicants, however only those selected for an interview will be contacted at this time. Golden West is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, indigenous peoples and persons with disabilities.

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