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DUTIES
Client Care
o Complete client intake & discharge
o Provide client support, referrals, safety planning and advocating
o Manage crisis interventions
o Provide transportation as required
Daily Operations
o Cleaning, cooking & general household maintenance
o Answer Crisis Line
o Uphold house regulations
Facilitation
o Ensure opportunities for life skills & education
o Provide opportunities for recreational activities
Administrative Duties
o Maintain client files
o Gather confidential data & documentation
o Attend meetings
o Perform general office duties
Community Relations
o Ensure donations are recorded, sorted and washed prior to storage
o Deliver community presentations
QUALIFICATIONS
Minimum of Grade 12 and 2 years experience in the human services field or a combination of education and experience required to fulfill the duties above
Crisis management skills are an asset
Experience and knowledge of Microsoft Office
Excellent interpersonal and communication skills
Ability to manage and prioritize multiple tasks
Ability to work flexible hours including evenings, nights and weekends
Demonstrate knowledge of and empathy for victims of interpersonal violence
Must live within the service area of North East Outreach and Support Services Inc.
Possess a valid Saskatchewan drivers license
Must be prepared to provide a criminal records check, vulnerable persons check and third party liability
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Applied Suicide Intervention Skills Training (ASIST)
Additional Skills
- Administrative and office activities
- Supervise staff, trainees or volunteers
- Housekeeping activities
- Food preparation
Specific Skills
- Obtain information and prepare reports or case histories
- Implement life skills workshops
- Appraise clients' needs or eligibility for specific services
- Provide suicide and crisis intervention
- Resolve conflict situations
- Supervise activities of clients living in group homes and half-way houses
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
Work Setting
- Women's shelter
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driver's validity licence check
Target Groups or Clients
- Female
- Children