Job Order Detail

Description

Description: Organizing and managing the operation of the business & activities of staff.

Job duties & responsibilities (but not limited to):

Planning, organizing and coordinate the operation of the business;
Deliver superior service and maximize customer satisfaction;
Respond efficiently and accurately to customer complaints;
Establish work schedules for the staff and oversee staff performance;
Organize and supervise shifts and hire new staff;
Appraise staff performance and provide feedback to improve productivity;
Estimate future needs for goods, kitchen utensils and cleaning products;
Ensure compliance with sanitation and safety regulations;
Manage businesss good image and suggest ways to improve it;
Control operational costs and identify measures to cut waste; and
Create detailed reports on weekly, monthly and annual revenues and expenses.

Skills and knowledge (but not limited to):
Customer service, excellent communication skills, ability to manage and operate business and staff activities.