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Additional Skills
- Order merchandise
- Establish work schedules
- Hire and train or arrange for training of staff
Work Setting
- Retail business
Workers Supervised
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Organize and maintain inventory
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Tight deadlines
Ability to Supervise
- 1 to 2 people
- 3-4 people
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Accurate
- Team player
- Excellent oral communication
- Client focus
- Reliability
- Organized
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