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Why this role is important?
SUMMARY:
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store objectives and excels in customer service.
DUTIES & RESPONSIBILITIES:
Leads by example and ensures that cashier staff demonstrates behaviour which is consistent with CORE ValuesInterviews and recommends final candidates for hiring cashiersEnsures cashiers complies with all Store StandardsSchedules cashier staff hours, days off and vacations within established guidelines if requiredTrains employees in job functions and provides on-going coaching and instructionsAssists with completing performance reviews of cashier staff in conjunction with the FSM.
QUALIFICATIONS
Planning, Judgement and Decision MakingIndependent thinking and decision making when dealing with issues related to customers requestsJudgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutionsThis position requires the ability to act upon tasks and goals outlined by management
EXPERIENCE
Supervisory and labour management experienceExperience with retail/grocery and cash handlingSuperior interpersonal skillsEfficient time management abilityFinancial analysis abilityStrong verbal and written communication skillsEffective organization and planning skillsComputer literacyCommitment to providing exceptional customer service
WORKING CONDITIONS
Ability to work flexible shifts which may include nights and weekends
PHYSICAL REQUIREMENTS
Ability to lift up to 50 poundsAbility to climb ladder