Job Order Detail

Description

Superior problem solving and troubleshooting skills at the operating system level; exceptional customer service, overall communication and technical writing skills..
    Desktop Support and troubleshooting
    Printer support and troubleshooting.
    Demonstrated experience operating and maintaining both physical and virtual Windows and Linux servers in enterprise Change Management and Datacenter environments
    Strong working knowledge on network troubleshooting,
    Strong working knowledge of AD/Exchange ecosystems including DNS, AD Replication and Sites
    Exposure to light MSSQL server administration
    VMware, Microsoft and Linux certifications are a plus
    Implement and support disaster recovery solutions
    General onsite support for networks: WAN and LAN connectivity, Internet Access, firewalls, cabling, and switching
    Remote access solution implementation and support: VPN, Terminal Services, and Citrix
    System documentation to include system reviews and recommendations
    Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages