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Delta CleanTechs Carbon RX is seeking a high energy, driven individual who loves to work on the front lines in sales providing outstanding, professional customer service.
Reporting to the Regional Sales Manager you will act as the connecting piece between the customer and the Regional Sales Manager by doing things like processing orders, keeping track of customer information, and providing post-sale customer service reports. In this position you will also perform administrative duties for a sales office.
DUTIES AND RESPONSIBILITIES:
Maintain an Accurate Database of Customer and Prospect Information
As the Marketing & Sales Administrators you will need to be tech-savvy, as one of the duties is to develop and maintain a database that contains all of the important information for both current and prospective customers. Maintaining the accuracy of this database is crucial for an efficient delivery process.
Process Paperwork
Once the Regional Sales Manager generates a sale, you will put that sale through in the company system. This usually involves entering data into a computer and can also include filing paper orders.
Communicate with Customers
The role of Marketing and Sales Administrator involves some customer service. If a customer has an issue, it is the Marketing and Sales Administrator who takes the call and fixes the issue.
Prepare and Present Reports
Sales Administrators are the ones in the office who tend to know the numbers the best, so it is their responsibility to analyze sales figures and present these findings to their management staff.