Job Order Detail

Description

Are you seeking a new and fun workplace to be a part of? Well, look no further and come join our Crew at The Atlas Hotel as our Guest Ambassador.

Here at The Atlas Hotel, our passion is to become Reginas favorite hotel. We are independent, locally-owned, and pride ourselves on investing in our property, and creating exceptional experiences for our guests.

We are looking to add a full  time, permanent, Guest Ambassador to our team who is flexible and available to work on weekends. We need someone who has excellent customer service skills, can speak and understand English, as well has at least 1 year of Front Desk experience.

A day in the life of our Guest Ambassador's include:
*Emitting a fun, professional, and welcoming energy while interacting with our guests.
*Taking reservations in a timely manner and in accordance with our brand standards  the most important part of this role, and a great way to flex your communication skills.
*Answering phone calls and email inquiries which can honestly sometimes feel overwhelming but the more you do it, the easier it will be to handle.
*Signing for deliveries that come through the Front Desk. Not the most exciting part of the job but is very important to keep our hotel running smoothly.
*Responding and following up to guest complaints or concerns, and rectifying these when they do happen to arise.
*Completing general filing and some administrative work. We know that it may sound boring, but it will be a nice change of pace after going through lots of check-ins or check-outs.

The hotel offers many Crew perks, as well as an optional benefits plan after 3 months.

If you're ready to take on a new opportunity with plenty of room for growth, visit https://atlashotel.bamboohr.com/jobs/view.php?id=151 and tell us why you should be our newest member of The Atlas Crew.