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Communicate with customers experiencing difficulties with computer hardware, computer applications or computer software.
Consult user guides, technical manuals and other implement solutions.
Manage upgrades in software and hardware
Computer and Technology Knowledge
- Windows
- Applications - desktop
- Spreadsheet software
- Communication software
- Programming software
Essential Skills
- Document use
- Oral communication
- Problem solving
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
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