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Radius Credit Union is currently seeking to fill the position of Technology Support. This position will be a full time, permanent position. Location of employment is flexible and depending on the candidate may be based out of any Radius Credit Union branch or a remote location
The position will be primarily focused on providing support and service to all internal staff members at RCU, ensuring the effective and efficient co-ordination of technology requirements. The position will be an integral part of the administration of a LAN, install and administer software applications and coordinate the acquisition and maintenance of computer hardware. Provide user support and manage the various technology related business products and tools. Develop and support multiple internal reporting requirements through programs such as DVRA, C-View, Crystal Reports, etc. Lead various technology related projects as required to support the achievement of credit union goals and objectives.
Responsibilities:
Provide user support for all aspects of the Radius Credit Union banking system and GL.
Procurement and administration of all hardware and software.
Support and assist staff in the use of technology in a manner that will enhance knowledge, build self-confidence, and improve productivity.
Lead IT incident resolution with third parties including monitoring, follow up and service tracking.
Oversight of IT security and act as a strong resource for the business continuity and disaster recovery process.
3-5 years of related experience with technology systems, networks, infrastructure, operations, and experience managing projects or a combination of experience and education.
Expertise in the use of IT concepts and security best practices to ensure a secure and efficient environment
Ability to work independently with minimal supervision, while continuing to stay on task and complete projects within required timelines.
Computer and Technology Knowledge
- Applications - desktop
- Desktop publishing software
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