Job Order Detail

Description

Senior Manager of Web Services will be responsible for overseeing the Website Development and Content Services teams within Vendastas Marketing Services division. They will be responsible for the management, growth, and success of both teams.

Responsibilities
Lead and grow a team of website developers, content specialists and leaders in those areas, providing mentorship and coaching
Improve customer service experience for channel partners and their SMB clients through improved fulfillment services to increase efficiency
Grow and retain the number of partners and SMBs purchasing Web and Content services month over month
Work with sales teams to help bring deals across the line, by educating prospective customers on Web and Content product offerings, and creating custom quotes and proposals
Train and develop a team of Web and Content leaders to become strong advocates of our services for both internal and external stakeholders
Hold the Web and Content Fulfillment Managers accountable for team performance and delivery times
Work with Web and Content Managers to solve service escalations, including joining calls as a senior representative

Skills and Qualifications
Proven experience in a leadership role and strong leadership skills with the ability to motivate team members
2-3 years of experience in website services with strong, proven experience in growing technical capabilities of a web and content team
Able to build and grow a custom project-based web team with graphic designers, full-stack developers, Project Management, and can oversee all aspects of a web project at a technical and administrative level
Ability to multitask, be decisive, and remain calm under pressure
Technically proficient in WP frontend, backend, SFTP, FTP, Domain management, WYSIWYG builders (Divi experience a bonus), PHP, and Java
Bachelor's degree in Computer Science or equivalent experience