Job Order Detail

Description

We are GROWING... How about you? We at Horizon feel that a company is only as good as its people. That is why we employ the best and brightest. Our unprecedented growth has created new opportunities for highly motivated individuals who can thrive and contribute in a fast paced, dynamic environment. Horizon has several opportunities for you to make a career move to join a leading-edge firm.
You will be part of our IT Service Desk team providing support to Horizon Managed Services customers. Your primary role is to provide support to our clients remotely or onsite as required. You will be engaged in projects and solution planning at Horizon clients as you grow within our team. You must have a commitment to customer satisfaction by delivering friendly courteous service to our clients.
Required Experience: 5+years relevant experience.
Technical Competencies:
Office 365, Microsoft Teams
Cloud Technologies (Azure, AWS)
VMware
Exchange
Windows OS
Mac OSX
Windows Server
Networking (Firewalls, switches etc)
Backup Technologies
Preventative maintenance
Qualifications:
Leadership and Mentoring others working within ITIL framework
Advanced Problem solving skills
Prior experience seeing projects to closure
Prior experience mentoring less experienced Team mates
Ability to work on a team with a helpful attitude
Ability to manage changing priorities and time management skills
Extensive Server and Advanced Networking skills (Firewalls, switches and APs)
Attention to detail
Excellent written and verbal communication skills
Certifications required relevant to supporting full client environments
Advanced knowledge of IT Security practices