Job Order Detail

Description

SaskEnergy is seeking qualified and motivated individuals to join our Customer Service team. As a Customer Service Representative you will support customer inquiries by providing customer account administration regarding billing, payments and other service requests.

Successful candidates will have the ability to multi-task well, provide sound judgment in daily decision making and utilize a customer focused approach to handling challenging customer interactions.

This position is permanent part-time and works approximately 3 days per week in a fast- paced call centre environment (Monday - Friday, 8:00 am  4:47 pm).

Upon hire you will be required to successfully complete an internal Customer Service training program (approximately 8 weeks).

Position Details
This position is a permanent part time union role.

Qualified applicants will possess
- Grade 12 or equivalent.
- Fast and accurate keyboarding/data entry skills of 45 wpm.
  NOTE: a typing test must accompany job applications. Only applicants with  45 wpm will be considered.
- Strong written and verbal communication skills.
- Minimum one (1) year experience in an office environment providing customer service while utilizing customer information systems and software in Microsoft Suite.

Additional Information
- Infrequent travel, including overnight stays away from bid headquarters may be required.

SaskEnergy, together with TransGas, delivers natural gas throughout Saskatchewan.  We offer an array of challenging career opportunities, an attractive total rewards package and a warm and welcoming atmosphere. SaskEnergy values and supports a diverse workforce and appreciates all applications.