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IT Technician

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Job Order #: 5902663

Employer Name:
Big River First Nation
Posted Date:
06-May-2022
Location:
BIG RIVER FIRST NATION
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Completed at least some post-secondary
Experience:
0-6 Months
Apply By:
20-May-2022
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Big River First Nation

Contact Name:
Allison Lachance

Contact Phone:
306-724-4700

Contact Fax:
(306) 724-2161

Contact Email:
hr@brfn.ca



Description

The Information Technology Support Technician supports BRFN with desktop hardware, software applications, operating systems, and network connectivity problems. Performs all duties in a customer service-oriented and proactive way while maintaining security and confidentiality of all information.

Apply by: May 13, 2022

Duties and Responsibilities:
    Respond to IT tickets and requests: Maintain the IT ticketing system, follow-up, and provide reporting. Respond to hardware and software issues by either addressing tier one and tier two requests or dispatching a team member.
    Troubleshoots installs and configures software and equipment for the end user.
    Maintain the IT ticketing system, follow-up, and provide reporting. Respond to hardware and software issues by either addressing tier one and tier two requests or dispatching a team member. Understands the ticketing process and apply it fairly, based on priorities and other considerations.

Qualifications:
    Bachelor's degree in Computer Science from a recognized University or a Technical College diploma in Computer Science or a related field with one year of experience.
     More than one (1) year of computer systems experience which supports a role in a customer service environment.
    Maintain a valid Saskatchewan driver's license.
    Demonstrated ability to take direction and to work with others.
    Maintain CPR and First Aid Certificates.
    The ability to speak/understand language(s) of the community is an asset.
    Previous experience working in a First Nations community is an asset.
    Clear Criminal Record and Vulnerable Sector check.

 

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