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Secretary & Customer Service

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Job Order #: 5904034

Employer Name:
Mike's Hydraulics Sales & Service Ltd.
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Employment Terms:
Full Time
Grade 12
3-5 Years
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Employer Name:
Mike's Hydraulics Sales & Service Ltd.

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This is a secretary position for a hydraulic repair shop in Saskatoon. We are looking for somebody that has excellent customer service skills, high-energy and the ability to work in a fast paced, sometimes chaotic environment. Knowledge of hydraulics is a bonus but not required.

Some of the duties & responsibilities for this position include:

answering phone calls from customers and transferring when needed  
greeting customers upon entry and assisting them depending on what is required, delegating tasks to appropriate staff
taking customer information and creating work orders for the equipment they are leaving for repair
calling customers when their equipment is ready for pick up
taking payments via cash, debit or credit and following up on late payments
monitoring e-mails
scheduling shipments around the world and having the appropriate documents prepared

Skills & qualifications:

excellent customer service and relationship-building skills
strong written and verbal communication skills
ability to multitask in a fast paced environment
excellent typing skills
basic knowledge of computer programs and technology
time management skills and being able to prioritize workloads
ability to problem solve
positive attitude
self motivated and reliable


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