Job Order Detail

Description

Reports to the Executive Housekeeper and assists in managing the operation of the housekeeping and laundry departments.  Ensure orderly and attractive conditions in the hotel.  Promotes an atmosphere of cleanliness, sanitized and superior customer care for the hotel guests.

To assist with directing all activities of the housekeeping department in daily services to guest rooms and public areas.

Schedules duties such as deep cleaning, mattress rotation, windows, etc.

Inspects all cleaned rooms before releasing to the front desk.  Inspect premises, linen rooms, laundry room, staff room and all public areas to assure employees maintain the property's superior standards of housekeeping.

Maintains inventories of guest and housekeeping supplies and linen, ordering and equipment needs.
Responds promptly to guest needs.  Identifies and resolves problems in a timely manner, and develops alternative solutions.

Maintains lost and found log.  Ensure maintenance issues are reported and taken care of.  Performs any additional duties given.