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Colony Chevrolet GMC Buick Ltd is now accepting applications for a service consultant. If you are someone who can excel at providing excellent customer service in a busy automotive service department, then this is the right career for you.
Colony has been a locally owned and operated Chevrolet, GMC, and Buick dealership in Humboldt, Saskatchewan, since 1972. Colony offers competitive wages as well as a comprehensive benefits package.
The successful applicant will have:
- Excellent communication skills - written, verbal, listening
- Good time management skills, the ability to multitask, and good organizational skills
- Excellent computer skills including strong typing ability
- Strong leadership skills
- A passion for providing excellent customer service to all clients
- Ability to work as part of a team.
Job duties include:
- Booking of service appointments
- Greeting customers on arrival to dealership and making sure all their concerns are addressed.
- Opening work orders electronically and tracking their progress throughout the service visit while keeping customer informed of progress.
- Communicating between the customer and technicians during their service visit including providing estimates for recommended repairs and maintenance.
- Reviewing all work performed with customer at time of pickup and ensuring all concerns have been addressed.
- Following up with customers to ensure they are satisfied.
Preference will be given to applicants with prior experience in the automotive field but it is not a requirement. Colony provides excellent training for employees both online and in classroom courses. It is ensured that all staff takes full advantage of training in order to provide the best experience for our customers and help our staff become their best.