Job Order Detail

Description

Education/Experience
The position requires:  
Business Administration Certificate and/or the equivalent skills and knowledge gained from related experience and training; and
experience with MS Word, MS Excel, MS Outlook, Microsoft Office Suite and web-based systems, such as Google. Experience with filing, data entry, and reception functions. Three years of administrative experience is an asset.

Knowledge/Skills:
Excellent interpersonal and communication skills;
Ability to problem solve and address issues with internal and external service providers in a respectful manner while clearly communicating the agencies needs and expectations
Demonstrated working knowledge of the operation and maintenance of computer and office equipment,
Demonstrated knowledge of computer and web-based systems and software including Microsoft Office Suite and web-based systems such as Google,
Knowledge of the operation and administration of a non-profit counselling-based office is an asset,
Ability to provide compassionate and caring reception support to high-need/crisis clients who have experienced trauma,
Ability to deal with interruptions while providing accurate and complete documentation support in a timely manner,
Ability to manage many diverse duties while demonstrating flexibility, efficiency and sound judgment in the prioritization and completion of tasks,
Ability to act independently and initiate and organize systems and spaces for maximum efficiencies,
Demonstrated ability and interest in working as part of a team and working collaboratively towards shared goals,
Demonstrated ability to ensure confidentiality of all sensitive materials and information