Job Order Detail

Description

WHAT ARE WE LOOKING FOR? THE RIGHT FIT!

POSITIVE INTERACTIVE / PEOPLE SKILLS  People friendly. You love to help and work with the public

CUSTOMER ORIENTED  Patient; empathic; providing excellent service and solutions to our customers

THINKS YES BEFORE NO  Positive attitude and solutions driven

MOTIVATION & ENTHUSIASM  Love to work in a fast-paced environment

ATTENTION TO DETAIL  Meticulous. You understand details make a difference

ORGANIZATIONAL SKILLS  With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently.

TIME MANAGEMENT SKILLS  Multiple customer and order timelines. You know how to keep on schedule

PROBLEM SOLVING ABILITIES  Confidence with troubleshooting, investigating and providing solutions

ADAPTABILITY  Flexibility to respond to a variety of situations and requests

KEY RESPONSIBILITIES INCLUDE:

Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times

Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up

Build sustainable relationships and trust with customers through open and interactive communication

Recognize opportunities to generate sales leads and new customer development

Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets

Entering and updating customer information into our Point of Sale software, as needed

Accepting cash and taking credit/debit card payments