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The Quality Improvement Consultant reports to the Provincial Manager, Quality and Strategy and is accountable for providing leadership in using quality improvement and project management methodology to support strategic priorities and process improvements throughout the Agency. The position is the Agencys subject matter expert in systems analysis and performance optimization, risk identification and reduction, and accreditation compliance. The position works with leadership to foster an organizational culture focused on project management, continuous and meaningful quality improvement, patient and staff safety, and informed risk management. The position acts as a change agent and greatly influences achievement of Agency identified outcomes and enhanced system performance through
the use of change management, project support, improvement events, mistake proofing projects, value stream mapping, 5S and Kanban activities, daily visual management, standard work development, root cause analysis, and unusual occurrence reporting and management processes. The position will be primarily focused on providing project management and quality improvement support for SCA strategic priorities.
QUALIFICATIONS
Bachelors degree in clinical or allied health field, business administration, public administration or healthcare administration or project management.
Masters degree is an asset.
A minimum of three (3) years experience in a leadership role in a healthcare setting.
Experience managing complex projects using formal methodologies is an asset.
Experience in quality improvement and/or the use of established enterprise risk management methodologies, such as root cause analysis and failure mode and effects analysis, is an asset.
Experience in leading complex, multidisciplinary projects, as well as facilitating teamwork or multi-disciplinary case reviews, organizational change, process improvement, coaching/teaching, group processes and conflict resolution.