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The Sales Clerk/Cashier position is responsible for providing efficient and friendly service to customers and for maintaining excellent Store operating standards at all times.
Key Responsibilities
- Provides a high level of customer service by establishing contact, greeting customers and ensuring customer satisfaction
- Maintains a balanced float while on shift and counts cash drawer at end of shift, reporting and accounting for any discrepancies
- Initiates opportunities for additional sales
- Faces and displays merchandise
- Ensures products are scanning correctly and advises Management of any discrepancies
- Demonstrates a high level of professional and ethical standards by adhering to all Company policies and procedures
- Handles products and operates equipment according to regulations and Company policies and procedures
- Demonstrates consistent growth in product knowledge and product changes
- Participates in maintaining a prosperous and enjoyable work environment for all staff
- Assists in receiving and storing products according to Company policy
- Maintains the privacy and confidentiality of all sales and related information for Urban Cellars
We want our team members to have:
Previous cashier experience in a fast-paced environment
Previous customer service experience
Experience working in the retail or hospitality liquor industries
Good math and problem-solving skills
Must have Open availability and the flexibility to work nights and weekends
Requirements:
- Must be 19+ years of age
- Must have Serving it Right certification
- Must be able to bend, reach and stand for long periods of time with out issue.
-Must be able to lift 40 lbs on a regular basis without issue
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Operate cash register
- Customer service oriented
- Suggestive selling
- Process money, cheques and credit/debit card payments
- Scan items
- Receive payment for goods or services
- Calculate daily/shift payments received and reconcile with total sales
- Stock shelves and clean counter area
- Greet customers
- Wrap or place merchandise in bags
Work Setting
- Retail establishment
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Bondable
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Calculator
- Interac machine