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Grant Hall Hotel is looking for an experienced(Front Desk), outgoing, hardworking, positive-proactive & responsible person to support our front desk team. Responsibilities will include, but are not limited to:
Answering and directing all calls/emails appropriately and efficiently.
Process and confirm room reservations
Greet, register and assign rooms to arriving
guests
Keeping track of front desk inventory.
Present a statement of charges to departing
guests and receive payment for services
Respond to guests questions or concerns
Ensure work areas and equipment are kept
functional and orderly at all times
Must abide by the dress code standards
Help to other job duties assignment by the
Supervisor, including room checks, preparing
breakfast, light cleaning & Guest services.
Skill Requirements:
Excellent written and oral communication
skills
Excellent organizational skills
Excellent telephone skills
Must have the ability to handle and solve
customer related concerns and complaints and
report to supervisor as necessary.
Knowledge and Training:
Must possess basic computer operations skills ( MS Excel, Word, Office, Internet savvy), good at social media. Knowledge of clerical and basic accounting procedures
Job Type: Part-time/Full Time (Open Availability)
Schedule:
8 hour shift
Morning shift/Evening Shift/Night shift
Holidays
Weekdays/Weekends
Available to be on call to fill/cover
shifts throughout the week.
ONLY CANDIDATE WITH THIS AVAILABILITY NEED APPLY.