Job Order Detail

Description

In the position of Motor Vehicle Agent you will represent the Westland Insurance Groups brand and values, providing superior client service in motor vehicle transactions.


The Opportunity:


In this role you'll:

- Represent Westland Insurances brands and values, engage with customers by greeting and servicing them in store and by phone.
- Provide exceptional customer service for motor vehicle transactions, including but not limited to drivers licenses, abstracts, registrations, renewals and transfers, scheduling driver exams, and other assigned duties.
- Respond directly to and/or refer customer inquiries, questions and concerns to team members.
- Handle payments and prepare deposits.
- Order and maintain monthly inventory.
- Post payments, receive and sort and distribute mail/courier, date stamp incoming mail and prepare and post outgoing mail.
- Ensure data entry is accurate and detailed.
- Use computerized systems for service transactions and payments.
- Actively participate in department and staff meetings
- Adhere to security procedures as they pertain to the position, maintaining organized, secure cash holdings
- Assess risk when making decisions, ensuring compliance with policies, procedures, & regulatory requirements


Heres what you bring:


- High School Diploma
- One-year experience or equivalent combination of education and experience.
- Able to obtain and work towards provincial Level 1 General Insurance License (Westland will provide support)
- Excellent interpersonal and communication skills
- Excellent keyboarding skills with working knowledge of Microsoft Office Products
- Quick learner and proficient computer skills
- Proven demonstration of customer service skills