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Duties:
- Supervise and coordinate sales staff and cashiers
- Resolve customer complaints and supply shortages
- Assign duties, hire and train staff
- Prepare work schedules
Language: Speak, read, and write English
Skills: Oral communication, reading text, numeracy, working with others, decision making
Essential Skills
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 5 - 10 people
Work Location Information
- On-site customer service
- Willing to relocate
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking