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GL Mobile Communications has been providing communications services since 1988 in Prince Albert, SK. We are locally owned and operated with a team-oriented atmosphere. Our goal is to offer an excellent work atmosphere while providing top of the line customer service. We currently have an opening for a Cellular Communication Consultant.
The ideal candidate will be self-motivated, energetic, positive, and eager to learn with an elevated level of organization, communication, and people skills. We offer competitive wages, health benefits package, employee purchase discounts and profit-sharing programs.
POSITION SUMMARY:
Providing customer service in cellular communication sales.
REQUIRMENTS:
- Experience in retail sales is a definite asset
- Gr. 12 or equivalent
- Analyzing information
- In person/Phone/Email Etiquette and Communication
- Attention to detail
- Accuracy
- Resolving Conflict
- Multi-tasking
RESPONSIBILITIES:
- Serve customers by providing product and service information
- Resolving product and service problems.
- Develop relationships with new and old customers by identifying their product/service needs.
- Continuous training to learn new products and product features
- Searching out new trends in the marketplace
- Work area cleanliness
- Continually apply safe work practices
- Identify and approach new clients
- Perform other duties as required
WORK HOURS:
Shifts typically include Monday to Friday (occasional weekends and evenings may be required):
- 8:00 am to 5:00 pm
- 9:00 am to 6:00 pm
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Sales Account
- Regional accounts
- Local accounts
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Resolve product and service related problems
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Troubleshoot technical problems related to equipment
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Products/Services
- Telecommunications equipment and services
Customers/clients
- Industry
- Consumers