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Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff. Develop and maintain customer base by maintaining welcoming atmosphere.
Maintain cleanness of the store up to date according to safety measures.
Handle any issues that arise such as customer complaints, and supply shortages in a calm and courteous manner.
Place orders for products and supplies, receive and review orders, and stock shelves.
Sell merchandise to customers
Essential Skills
- Reading text
- Oral communication
- Working with others
- Computer use
Transportation/Travel Information
- Own transportation
Additional Skills
- Prepare work schedules
- Order merchandise
Supervisory Experience
- Retail salespersons and sales clerks
- Elemental sales occupations
- Cashiers
Specific Skills
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Cellular phone
Work Site Environment
- Non-smoking