Job Order Detail

Description

Summary Description
Intakes customer motorcycles, diagnoses problems and service needs, and communicates job status to customer. We are looking for a customer service driven person who will enjoy working with a growing business in a fast paced and fun environment. Candidates will need to be self-driven, can multi-task, be a team player, and be detail oriented. Aids all employees of the service department as well as customers.

Major Duties and Responsibilities
1.)    Helping Service Personnel
    Ability to accept and follow directions
    Help Service department employees to run an efficient and customer-oriented department
    Re-fill stock in showroom as needed
    Assist dealership personnel when asked
2.)    Customer Service
    Greet customers immediately, in a courteous and friendly manner
    Handle requests quickly, and courteously
3.)    Perform other duties as assigned

Qualifications and Job Requirements
    Ability to accept and follow directions
    Ability to work flexible hours and Saturdays
    Service Writer experience is considered an asset but not required

Essential Skills
    Ability to multi-task, prioritize & work independently
    Customer Service Oriented
    Self-motivated and sales-oriented attitude
    Problem Solving
    Process money, cheque and credit/debit card payment