Job Order Detail

Description

As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.
Assist customers who purchase material at the Profit Centre counters
Research product for customers and provide recommendations on our assortment of product
Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter
Enter, pick, and pack sales orders generated at the counter
Inform the buyer when stocks levels are low
Follow up on backorders with vendors and provide customers accurate delivery dates
Perform other tasks as requested by the Profit Centre Manager
Qualifications
Grade 12 diploma or equivalent; College and/or University degree an asset
A minimum of 2 years of experience with customer service or counter sales
Outstanding customer service and verbal communication skills
Excellent relationship building skills with customers, vendors, and teammates
Ability to learn and operate the applicable software system used to process orders
Experience working in a fast-paced environment
Intermediate math skills with a strong attention to detail
Ability to learn how to operate material handling equipment
Possess a strong work ethic and a high standard of integrity
Ability to work well independently and in a team setting
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