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Fort Garry Industries has an exciting opportunity for a Full-Time Inside Sales working out of our Regina branch.
This position is responsible for helping customers with the selection, purchase and sales of parts for heavy duty trucks, trailers, buses, and other heavy equipment.
What we offer:
Competitive wages with a monthly bonus program
Extensive benefits program including health, dental and life insurance
Ongoing paid training
Annual review and pay increases
Advancement opportunities
Duties and Responsibilities:
Assist customers with assessing the correct parts for their need and application.
Processes orders from walk-in customers, over the phone and e-mail.
Assist our outside sales team in processing customer orders and inquiries.
Clearly and effectively communicate product features, benefits, and warranty policies
Provide information on related items, specials, and new products.
Locate and/or acquire items as required from stock, other locations, or suppliers.
Be available to work a Saturday shift and be on-call after hours.
Physical Demands and Equipment:
Handling of stock items that may include lifting or carrying of items up to 60 lbs.
CSA approved safety toed shoes required from the first day of this job. (Yearly safety shoe allowance)
Proper personal protective equipment (PPE) will be worn when required.
Qualifications:
High school diploma or the equivalent
1-year related experience in high volume customer service preferably in retail, industrial, wholesale, automotive or counter sales
Functionally literate and capable of recognizing parts numbers
Ability to work in a fast-paced environment with tight deadlines and attention to detail
Basic computer skills (Windows, Google Chrome, and Outlook)
Knowledge and experience in heavy duty parts, cataloguing and inventory systems an asset
Only those selected for an interview will be contacted.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Type of Sales Account
- Local accounts
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Utilize sales/marketing software packages
- Resolve product and service related problems
- Promote sales to existing clients
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Products/Services
- Industrial machinery and equipment
Customers/clients
- Consumers