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The Client Worker/Counsellor is responsible for providing intake, crisis and short term and group counselling to survivors of sexual assault and to individuals who have been impacted by the sexual assault of family or friends.
Knowledge/skills:
Theory and practice in counselling adults (females and males), teens, who have experienced violence and trauma as well as families/friends or support people who have also been impacted by the sexual violence experienced by a survivor
Understanding of the psychological, emotional, physical, behavioural and economic impacts of sexual assault
Experience in working as a member of a counselling team
Organizational and case management skills
Crisis management and response experience
Group facilitation techniques and experience
Competency and experience working with diverse populations and individuals experiencing multiple trauma and challenges
Computer literacy and familiarity with Office programs
Ability to work in a high stress environment working with clients who have experienced a trauma and may present to staff in a crisis.
After hours, weekend and evening work may occasionally be required to facilitate support groups, support agency or community events so candidates must be willing to flex their hours.
We offer a comprehensive benefits package including, but not limited, to a pension plan with contributions matched by employer, dental/eye/prescription drug coverage and EFAP.
Our office is located in the YWCA building next to the beautiful Kinsmen park. There is a daycare and gym onsite.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Use computer applications
- Participate in fundraising activities
Specific Skills
- Write reports (assessment, follow-up, progress, court reports, etc.)
- Provide public education
- Provide consultation services to government and other organizations
- Prepare case histories
- Interview clients
- Follow up results of counselling programs and clients' adjustment
- Evaluate clients' progress in resolving identified problems and movement towards defined objectives
- Develop and implement counselling and intervention programs to assist clients in determining goals and means of attaining them
- Deliver presentations at conferences, workshops or symposia
- Counsel clients and provide psychotherapy
- Conduct Research
- Assess clients' problems
- Identify additional/alternative services and provide referrals
- Liaise with communities
- Facilitate groups
Work Setting
- Community service organization
Client Population
- Adolescents
- Adults
- Seniors
- Organizations
- Families
- Couples
- Aboriginal groups
- Culturally diverse groups
- Persons who are deaf/hard of hearing
- Persons who are blind/visually impaired
- Persons with intellectual disabilities
- Persons with physical disabilities
- Persons with mental health disabilities
- Persons with Acquired Brain Injury (ABI)
- Persons with learning disabilities
- Females
- Males
- Homeless
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Large caseload
Security and Safety
- Enhanced reliability security clearance
- Criminal record check (abstract)
Area of Counselling Specialization
- Stress management
- Sexual abuse and trauma recovery
- Sexual dysfunction
- Life transitions
- Depression
- Crisis intervention
- Anxiety/panic
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