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Member Advisor, Contact Centre Rep

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Job Order #: 5926310

NOC: 6552
Employer Name:
Affinity Credit Union
Posted Date:
22-Jul-2022
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Part Time
Education:
Technical/Applied Science Diploma
Experience:
1-2 Years
Apply By:
07-Aug-2022
How to Apply?:
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Employer Name:
Affinity Credit Union
Contact Email:
careers@affinitycu.ca
Employer Website:
https://www.affinitycu.ca/careers/opportunities


Description

af-fin-i-ty (noun):
1. a natural compatibility
2. the name on our doors

We want our employees to feel great coming to work so thats why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!
As a Member Advisor in our Contact Centre, youll be the voice of Affinity and provide our members with the ultimate experience. With new technology and evolving member expectations, the banking industry is changing fast. That means we need innovative and engaging employees to take us to the next level.

What youll do:
- Provide support for members through a variety of technology-enabled means (such as by phone, web chat, live video)
- Provide financial advice that looks out for the members best interest
- Complete transactions while providing outstanding member service
- Help prevent and solve banking problems for members
- Offer technological solutions through our robust digital banking tools

What youll get:
- The training and mentorship you need to be great
- A comprehensive total rewards package including health and dental benefits, a pension plan and health spending account
- Countless opportunities to advance your career within the credit union

What youll need:
- Post-secondary diploma or degree in a related field or an equivalent combination of education and experience
- Ability to provide member-centric financial advice and resolutions for a broad range of financial products and services
- Experience with using a broad range of digital channels and devices (such as online services, mobile applications, smartphones, tablets)
- Intermediate knowledge of Affinity Credit Unions products and services

We cant wait for you to fully unbank yourself and join the Affinity team!

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