Job Order Detail

Description

Were looking for three Internal Solutions Support Officer's to join our team, two permanent and one term. We are looking for someone with well-balanced interpersonal skills, who thrives in a fast-paced environment and isnt afraid to ask the question, What can we do differently to enhance the member experience?.

Your Time:
Supporting our Internal Solutions Centre team with understanding, troubleshooting, and research assistance of member transactions
Playing a key role in proactively identifying and handling risks
Administering GL reconciliations, remittances, report review and balancing
Interacting with team members, retail branches, and other corporate services departments to provide support, input, knowledge and feedback
Proactively identifying and researching the best solutions that meet our members needs and improve their financial well being

You:
You are a team player who has the ability to switch gears and manage time effectively. You are a collaborator who supports individuals, teams, projects and initiatives within our organization to help us grow. You are an individual who loves details and makes sure the documentation for products and services is complete and accurate. You are an out of the box thinker, who actively seeks opportunities for improvements and understands the impact of actions down the line. You are an independent worker and will seek to find solutions on your own to serve those who serve our members.

Experience:
Proficient with Microsoft Office applications
Experience working in a fast-paced environment
Customer service orientation, communication and organizational skills.