Job Order Detail

Description

Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with the mandate to lead Saskatchewan Electronic Health Record (EHR) planning and strategy for the Province of Saskatchewan. Our vision is Connected healthcare, accessible to everyone, everywhere with a mission to Collaborate to transform healthcare through the use of information and innovative technology. eHealth is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

Knowledge Base Analyst
eHealth Saskatchewan is seeking a results and detail oriented individual with strong technical knowledge and exceptional writing and communication skills. This is an integral role in our chain of care and were looking for someone who takes pride in their work and has strong customer service, technical and writing abilities.

Reporting to the Team Lead of the Knowledge Base Unit, you will be responsible for creating, reviewing and assessing many types of technical documents such as, support documents, IT project documents, user manuals, technical specifications and policies. You will be responsible for creating technical support documents on the systems that support our IT and eHealth businesses. Knowledgebase records describe known issues, technical solutions, roles and escalation procedures for both the organization and external customers.  You will also be responsible for communicating Knowledge Management best practice within eHealth Saskatchewan and for providing training on how to use and populate the knowledge base repository to eHealth Saskatchewan staff and to clients who may need to access it.  


If you are looking to challenge yourself and showcase your abilities, we would love to hear from you. For more information on this position please visit our website.