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IT Application Support Analyst

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Job Order #: 5926536

NOC: 2171
Employer Name:
eHealth Saskatchewan
Wage/Salary Info:
$38.878 - $47.318
Posted Date:
25-Jul-2022
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
University Bachelor's Degree
Experience:
3-5 Years
Apply By:
08-Aug-2022
How to Apply?:
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Employer Name:
eHealth Saskatchewan
Contact Name:
Recruitment Team
Contact Email:
recruitment@ehealthsask.ca
Employer Website:
https://www.ehealthsask.ca/


Description

Who is eHealth Saskatchewan?
eHealth Saskatchewan is a Treasury Board Crown Corporation with the mandate to lead Saskatchewan Electronic Health Record (EHR) planning and strategy for the Province of Saskatchewan. Our vision is Connected healthcare, accessible to everyone, everywhere with a mission to Collaborate to transform healthcare through the use of information and innovative technology. eHealth is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

Application Support Analyst Role
You will provide extensive application support to multi-user, mission critical, clinical technology applications. You will research and analyze issues with existing applications and/or transactions, impact of upgrades, new releases, patches etc. on individual and integrated applications, and influence implementation plans. In addition, this role will monitor production systems to ensure optimal performance and identify opportunities to improve effectiveness.

You will possess a strong technical knowledge base and background, specifically demonstrated working knowledge of web tier technologies, Citrix/XenApp application delivery, real-time interfaces, and relational databases. Proven experience and skills in effective communication, problem solving, documentation standards and a rigor for change management protocols and quality control are also required.

You must be willing to participate in the on-call 24/7 support strategy.  This requires a rotation of support analysts to be available to respond to priority emergency service disruptions after hours.

If you are looking to challenge yourself and showcase your abilities, we would love to hear from you. For more information on this position please visit our website.

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