This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
SUMMARY:
Maintain checkout area for prompt and accurate customer service.
DUTIES & RESPONSIBILITIES:
Customer Service
Provides excellent customer service and positively engages with customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customers PC Optimum Card during each transaction
Answers inquiries regarding location of product, rain checks, refunds, PC Optimum
Merchandising
Ensures proper documentation completed with respect to customers receipt and return
of goods
Completes merchandising tasks as directed and maintains efficient flow of merchandise
from backroom to sales floor
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Advises appropriate person regarding stock outs/shortages
QUALIFICATIONS
Planning, Judgement and Decision Making
Organization and neatness
Cope with register and credit authorization issues
Determine customer satisfaction
Efficiency in processing the customer order
Troubleshoot cash issues
Strong computer and register skills
Well organized with ability to record keep
Ability to provide a proactive approach in customer service and problem-solving
Effective verbal and written communication skills
Ability to work independently and work as part of a team in a fast paced environment
Commitment to providing customer service
WORKING CONDITIONS
Ability to work flexible shifts which will include nights and weekends
PHYSICAL REQUIREMENTS
Ability to lift up to 50 pounds and climb a ladder
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Operate cash register
- Customer service oriented
- Process money, cheques and credit/debit card payments
- Scan items
- Receive payment for goods or services
- Stock shelves and clean counter area
- Greet customers
- Enter prices of items on cash register
- Wrap or place merchandise in bags
Work Setting
- Retail establishment
- Confectionery store
- Pharmacy/drug store
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Calculator
- Interac machine