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Job Opportunity
McMillan Motor Products has an opening for an Automotive Service Advisor.
The successful candidate will be responsible for:
-Meet and greet service customers promptly in a professional and courteous manner
-Maintain CSI
-Inspect vehicle and refer to service history to accurately identify and verify customers service needs.
-Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
-Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
-Check on the progress of services to vehicles throughout the day and contact customers to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
-Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
-Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
-Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.
-Demonstrates behaviors consistent with the Companys Values in all interactions with customers, co-workers and vendors.
Experience is preferred but we are willing to train the right candidate. Wage for the position is commensurate with experience. If you are eager to learn and eager to earn then this position is what youre looking for.
Please apply with resume and references to mcmillanparts@hotmail.com or call Trevor Hack at (306)736-2518