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DUTIES
Client Care
o Complete client intake & discharge
o Provide client support, referrals, safety
planning and advocating
o Manage crisis interventions
o Provide transportation as required
Daily Operations
o Cleaning, cooking & general household
maintenance
o Answer Crisis Line
o Uphold house regulations
Facilitation
o Ensure opportunities for life skills &
education
o Provide opportunities for recreational
activities
Administrative Duties
o Maintain client files
o Gather confidential data & documentation
o Attend meetings
o Perform general office duties
Community Relations
o Ensure donations are recorded, sorted and
washed prior to storage
o Deliver community presentations
QUALIFICATIONS
- Minimum of Grade 12 and 2 years experience in the human services field or a combination of education and experience required to fulfill the duties above
- Crisis management skills are an asset
- Experience and knowledge of Microsoft Office
- Excellent interpersonal and communication skills
- Ability to manage and prioritize multiple tasks
- Ability to work flexible hours including
evenings, nights and weekends
- Demonstrate knowledge of and empathy for victims
of interpersonal violence
- Must live within the service area of North East
Outreach and Support Services Inc.
- Possess a valid Saskatchewan drivers license
- Must be prepared to provide a criminal records
check, vulnerable persons check and third party
liability
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- First Aid Certificate
- Applied Suicide Intervention Skills Training (ASIST)
Additional Skills
- Administrative and office activities
- Supervise staff, trainees or volunteers
- Housekeeping activities
- Food preparation
Specific Skills
- Obtain information and prepare reports or case histories
- Implement life skills workshops
- Appraise clients' needs or eligibility for specific services
- Provide suicide and crisis intervention
- Resolve conflict situations
- Supervise activities of clients living in group homes and half-way houses
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
Work Setting
- Women's shelter
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Security and Safety
- Bondable
- Criminal record check (abstract)
- Driver's validity licence check
Target Groups or Clients
- Female
- Children
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