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Under the supervision of the Legal Director, provides receptionist services for a busy legal aid office.
Responsibilities include:
- Concurrently, answers telephone, responds to in-person inquiries and relays messages;
- Responsible to be at or to ensure coverage at reception workstation at all times;
- Sets appointments for professional staff in accordance with office procedures;
- Checks client files for conflicts;
- Collects and distributes in-coming and out-going mail;
- Provides and obtains information to / from the public and clients;
- Performs word processing, data entry and clerical work;
- Enters client case management data onto the database;
- Maintains client files, filing systems and client database;
- Maintains familiarity with the commission's policies and procedures;
- May be assigned other related, administrative or accounting duties.
We encourage applications from people of Aboriginal ancestry, persons of a visible minority group and persons with disabilities. Legal Aid Saskatchewan has an employment equity program approved by the Saskatchewan Human Rights Commission.
We thank all applicants, however only candidates to be interviewed will be contacted.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Answer, screen and forward telephone calls
Typing (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Windows
- Switchboard 1-25 lines
- Electronic mail
- Electronic scheduler
- Internet browser
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