Job Order Detail

Description

Job responsibilities:

-    Call management. Answering incoming calls, forwarding to the correct contact, and taking messages when contacts are unavailable.
-    Utilizing scheduling software to manage technician schedules.
-    First point of contact for technicians regarding service booking scheduling.
-    Auditing service booking information to ensure information is in booking for billing.
-    Tool management. Keeping track of company tools to ensure they are only on sites where theyre required, and techs have returned them after use.
-    Processing incoming bill payments.
-    Outbound communications with outstanding billables.

This is an opportunity to grow with a business, and the desired candidate will demonstrate abilities that will allow them to grow into a key role within the company.

Desired qualifications:
-    Self starter mentality.
-    Willingness to learn new things, and take on challenges.
-    Customer service experience.
-    Demonstrated experience in working efficiently with others.