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The IT specialist is charged with creating, implementation and managing the IT function of the SSHF. This includes ensuring the technical infrastructure and software are appropriate to the needs of the SSHF.
The IT Specialist is responsible for the security and SSHF data privacy. The sensitivity inherent in the nature of the SSHF mission brings a requirement to be especially diligent in protecting Survivors from having their stories told outside of their express permission to do so. They are diligent in the safeguarding of SSHF data and take appropriate measures to maintain its thoroughness and integrity.
Core Responsibilities
Develops the SSHF information system by advising on hard and software requirements, finds and installs the technologies and programs.
Manages the implementation of an IT system such that end users are well oriented, functional and able to use the system appropriately and to its potential.
Manualizes the processes employees need to follow in order to successfully work within the SSHF computing system.
Maintains the system ensuring that the appropriate security and privacy measures are in place, monitors security certificates, and ensures the organizations compliance with requirements of certification and legislated standards.
Ensures data is securely stored and backed up regularly.
Trains staff and troubleshoots technical problems as they arise.
Installs necessary updates to software and sources required hardware in a planful and prudent manner.
Holds responsibility for the day-to-day operations of the IT system.
Recommends improvements to the IT system and manages their implementation.
For further information on specific responsibilities and qualifications, please visit https://www.nationalhealingfoundation.com/careers
Computer and Technology Knowledge
- Windows
- DOS
- Database software
- Device drivers
- Data analysis
Essential Skills
- Writing
- Problem solving
- Critical thinking
Credentials (certificates, licences, memberships, courses, etc.)
- Microsoft Certified Systems Engineer (MCSE)
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