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JHSS has an exciting opportunity for an Assistant Program Coordinator in our Youth Connect Program. Under the supervision of the Manager of Community Outreach Programs, or designate, the Assistant Program Coordinator will provide daily support for program operations and case management of the John Howard Societys Social Programs, working within the Youth Centered Model Continuum of Care.
Duties:
Daily oversight of the program
Lead in case planning and case management
Complete administrative tasks
Provide support and guidance to caseworkers as needed
Role model and encourage independent problem solving and decision making skills
Adhere to policies and procedures laid out in the Policy Manual
Report all accidents, injuries, and illness to the Manager and complete all necessary reports
Report all incidents of suspected child abuse to appropriate authorities and follow all organization protocols.
Qualifications:
University Bachelors degree in the Human Services
2+ years work experience in a residential setting with experience in intensive case management
Compliance with the designated Risk Management policies of the National John Howard Society
First Aid and CPR, Suicide Intervention training, Non-Violent Crisis Intervention, Food Safety training
A valid drivers license
Clean Criminal Record/Vulnerable Sector check
Knowledge:
Some familiarity with the problems and characteristics of disadvantaged persons
A working knowledge and experience working in a residential facility for at risk youth
Skills:
Excellent communication, organizational, interpersonal, and time management skills
Exceptional writing and case management skills
Demonstrated ability to maintain positive relationships with youth, other staff, clients, agencies
Demonstrated skills in providing supervision to youth
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
Additional Skills
- Perform administrative tasks
Client Population
- Adolescents
- Social assistance recipient