Job Order Detail

Description

SHEPP is a multi-employer, defined benefit pension plan serving the healthcare industry in Saskatchewan.

As a member of the Member Services team, the Pension Technician is accountable for delivering timely, accurate and consistent information to Plan members that is in line with the Plans benefit provisions and administrative policies and procedures. To successfully accomplish this, you will be required to work closely with the Pension Services team and develop a good understanding of the Plans benefit provisions and administrative policies and procedures. You will also be called upon to work effectively in a team environment where mutual accountability and positive results are the measures of success. The Pension Technician role is designed to develop foundational pension knowledge, which positions the role to transition into more specialised roles within the Member Services team.

Qualified candidates will possess a post-secondary degree in business administration or mathematics, supplemented by two or more years of experience in pension plan administration or a relevant role. A combination of equivalent education, training and experience will be considered. Previous experience in a customer service-related role is an asset.

To succeed in this position, you will have comprehensive knowledge of mathematical concepts and applications used in the financial services industry. In addition, you will exercise good judgement in dealing with people to ensure issues are resolved professionally; have excellent verbal and written communication skills as well as, proficient in Microsoft Word Excel, and Outlook.