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To render direct casework and conduct assigned group work to assist clients within the centre policies and program, and to supervise clients in residential program and activities. Responsible for managing an assigned client case load made up of men currently residing in the emergency shelter. Conduct: client intakes, orientation, analysis of data, formation of treatment plan, implement and support treatment plan, Individual counselling sessions with assigned clients & keep records as to the nature of each session. Maintain accurate, comprehensive, legible and current client file records. Prepare termination summaries for each client. Complete reporting and statistical recording as required. Observe all clients, confront in a therapeutic manner if necessary, document observances along with any actions taken. Record unusual or out of character behaviours noted in daily log book at front desk.Check on out of building clients as necessary. Conduct group sessions. Present written or oral reports to supervisor on each client.Contact other social agencies on behalf of the client and or make referrals. Actively pursue personal development. Maintain an interest in all phases of residential program.Adhere to standards consistent with the values and philosophy of Crossroads Residential Services and The Salvation Army. Participate fully and constructively in staff meetings. Engage in formal evaluation sessions with supervisor. Read and follow Policy & Procedure. Represent the organization in a professional manner.The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are
contacted to participate in an interview or screening process, please advise us if you require accommodation
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Use computer applications
- Perform administrative tasks
Specific Skills
- Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
- Provide counsel and therapy to help clients resolve social and personal problems
- Plan programs of assistance for clients
- Interview clients to assess their situation and determine the types of services required and eligibility
Work Setting
- Community service organization
Client Population
- Adult
- Social assistance recipient
- Personal or social adjustment difficulty
- Mentally impaired
- Male
Area of Social Work Specialization
- Socio-economic needs or conditions
- Health
- Education and training
- Community development
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