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MAIN DUTIES:
1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
2. Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
3. Perform preventative maintenance assignments on a scheduled basis.
4. Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
5. Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
6. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
7. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening).
8. Maintain franchise standards and follow-up on inspection deficiencies.
9. Coordinate compliance of service contracts.
10. Implements and maintains a preventative maintenance program.
11. Assist General Manager with annual Capital Plan development.
12. Communicate both verbally and in writing to provide clear direction to staff.