This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Albert North Veterinary Clinic is seeking an experienced full-time Customer Service Representative to join our team. This is a fast-paced and challenging role that requires exceptional customer service skills, knowledge of the animal health field, and the ability to be a true team player. Interested in becoming a Veterinarian? Or Registered Veterinary Technologist? Wanting to make a difference in the life of people and their pets? This may be the new career and experience you are looking for.
Working behind the reception desk, you will become the first point of contact for our clients. From the moment they arrive, to the moment they leave, our CSRs work hard to ensure a positive customer service experience. You will be navigating through a high volume of client calls and requests, relaying medical advice from Veterinarians and Veterinary Technologists, updating medical charts, processing payments and billing, sanitizing exam rooms, and other clerical duties.
What you will bring:
A positive attitude.
A wealth of customer service experience in veterinary medicine.
Ability to follow complex policies and procedures.
Adaptable to a changing and unpredictable day.
Experienced using computer software.
Calm under pressure.
A sense of humour.
What we will provide:
A competitive salary.
Health benefits.
Uniform allowance.
Fantastic staff discounts.
A fun working environment.
Continuing education and career development.
Come and join our fun-loving and energetic team and be a part of helping animals in need. To learn more about our hospital, visit us at albertnorthvetclinic.ca or find us on Facebook.
Send your resume and cover letter outlining your experience and qualifications along with references to:
Conner Nix
Practice Manager
practicemanager@anvc.ca
Essential Skills
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Accounting software
- Internet browser
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Veterinary Client Service Representative)
